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FAQ

What are your hours of operation?

Hours:

Monday-Thursday 9:00am – 5:00pm

Friday 9:00am – 1:00pm

We are closed on federal holidays.

Please visit the Contact Us portion of our website for these hours. We have an after hours drop box conveniently located at our front door should you need to drop something off outside of our regular business hours. Please let us know if you are unable to come to our office during our regular business hours and we will be happy to make arrangements in order to best assist you.

Where are you located?

7700 Old Branch Ave. Suite E203
Clinton,, MD 20735

When is my assessment due?

Email contact@themeinccompanies.com to request this information for your Association. Please be sure to include your property address in the subject line of your email.

Can I pay my assessment online?

Please visit the “Online Payment” tab in the upper right on the homepage. You may make payment by credit card, using Discover, American Express, MasterCard, and Visa or by E-Check, for your annual assessment.

Customer support is also available at the number listed. If you have additional questions, please email contact@themeinccompanies.com

Who is my community manager?

Please email contact@themeinccompanies.com to be directed to your assigned community manager.

How can I obtain a settlement certificate?

Please email mwilson@themeinccompanies.com

How can I obtain a resale package?

If you are selling your home, Maryland law requires the Seller to provide a resale package to the Purchaser, before, on, or within 20 days of entering into a sales contract.

Please email mwilson@themeinccompanies.com

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